Cancellation & Refund Policy

At Bejalebi, we understand that sometimes circumstances change and you may need to cancel or request a refund for your order. We strive to provide a seamless and hassle-free experience for our customers, and our cancellation and refund policy reflects that commitment.
Cancellation:
If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to certain conditions.
If your order has already been shipped, we may not be able to cancel it. In such cases, you can return the item(s) for a refund once you receive them. Please refer to our return policy for more information.
Refunds:
We offer refunds for eligible orders that meet our refund criteria. To be eligible for a refund, the following conditions must be met:
  • The item(s) must be in their original condition and packaging.
  • The item(s) must be returned within the specified timeframe, as mentioned in our return policy.
  • The item(s) must not be damaged, used, or altered in any way.
Once we receive the returned item(s) and verify their eligibility for a refund, we will initiate the refund process. Please note that the refund will be issued to the original payment method used for the purchase.
Exceptions:
While we strive to provide a fair and transparent refund policy, there may be certain exceptions where refunds may not be possible. These exceptions include:
  • Custom-made or personalized items.
  • Items that have been used, damaged, or altered by the customer.
  • Items that are not eligible for return due to hygiene reasons (e.g., certain beauty and personal care products).
If you have any questions or concerns regarding our cancellation and refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

Accordion

Cancellation:

If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to certain conditions.
If your order has already been shipped, we may not be able to cancel it. In such cases, you can return the item(s) for a refund once you receive them. Please refer to our return policy for more information.

Tab 02

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

Tab 03

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.