Cancellation:
If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to certain conditions.
If your order has already been shipped, we may not be able to cancel it. In such cases, you can return the item(s) for a refund once you receive them. Please refer to our return policy for more information.
Refunds:
We offer refunds for eligible orders that meet our refund criteria. To be eligible for a refund, the following conditions must be met:
- The item(s) must be in their original condition and packaging.
- The item(s) must be returned within the specified timeframe, as mentioned in our return policy.
- The item(s) must not be damaged, used, or altered in any way.
Exceptions:
While we strive to provide a fair and transparent refund policy, there may be certain exceptions where refunds may not be possible. These exceptions include:
- Custom-made or personalized items.
- Items that have been used, damaged, or altered by the customer.
- Items that are not eligible for return due to hygiene reasons (e.g., certain beauty and personal care products).
Accordion
If you wish to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that cancellations are subject to certain conditions.
If your order has already been shipped, we may not be able to cancel it. In such cases, you can return the item(s) for a refund once you receive them. Please refer to our return policy for more information.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.